|And you are?|
Writers are used to pretending to be other people so, in the end, in order to talk to someone, that's what I had to do. Which probably makes me guilty of impersonation for the purpose of trying to sort out something involving money. (Trust me on this - there is usually money involved somewhere.)
And then there are the forms - her address, my address, her date of birth, national insurance ...
As a result of all the phone calls and form filling messing with my mind, at any given point I can be a bit confused about who I happen to be at that moment. Of course writers have all sorts of people living in their heads most of the time, but I've never had to settle a bill for any of them. Yet.
Naturally too, being a writer, this idea is percolating in the back of my brain. There must be something I can use here in a story. Not sure yet what that might be - but there must be something.